SurveyTester Acceptable Use Policy

Legal Compliance

You must use our Services in compliance with applicable law. Using our Services alongside other tools for any unacceptable uses mentioned here is also prohibited.

Your Responsibilities

You are responsible for your projects, tests, and communications while using our Services. You must follow these requirements:

• Do not use the Services for unlawful activities or any activities where failure of the Services could lead to physical damage, death, mental harm, or personal injury.
• Do not use the Services with external survey links without the survey owner’s approval for automated testing.
• Do not provide access to the Services to anyone under the age of 13.
• Do not purchase, use, or access the Services for building a competitive product or service.
• Do not interfere with the normal operation of the Services or try to access them through unauthorized methods.
• Do not bypass any limitations imposed on your account (e.g., opening a new account to create or distribute a project closed for violation of terms or policies).
• Do not probe, scan, or test the vulnerability or security of the Services or any SurveyTester system without written authorization.
• Do not use automated systems to extract or scrape data from our interfaces without written authorization.
• Do not reverse engineer or deny others access to the Services, nor assist others in doing so.
• Do not store or transmit viruses, malware, or malicious software through the Services.
• Do not use the Services to infringe intellectual property rights.
• Do not resell or lease the Services without written authorization.
• If your use of the Services requires compliance with industry-specific regulations, you are solely responsible for such compliance unless agreed otherwise in writing with SurveyTester.
• Do not engage in abusive or excessive usage that affects the Services' speed, responsiveness, stability, availability, or functionality for other users. SurveyTester will notify you to reduce such usage if necessary.
• Do not register accounts using bots or other automated methods.

Phishing and Security

We protect user security and prevent fraudulent or malicious activities. We will suspend or remove any content that:

• Attempts to collect sensitive information like social security numbers, credit card numbers, or passwords.
• Publishes identifying information against a person's wishes.
• Deceives or misleads testers, including linking to malicious software.
• Creates answers for live surveys not in a test phase.
• Artificially boosts a website's search engine ranking.
• Hosts downloadable, live-streamed content or solicits clicks to other sites.

Privacy and Impersonation

Respect users' information by complying with all data protection laws and regulations regarding any data you submit or collect through our Services.

Email and Text Message Requirements

SurveyTester has a zero-tolerance spam policy:

• Use emails only for testing surveys with the service.
• Send emails and text messages only to people who have opted in or consented to receive communications from you.
• Do not send unsolicited emails to newsgroups, message boards, distribution lists, or email addresses.
• Ensure your emails do not generate excessive spam complaints or bounce rates. Emails that hard bounce will be blocked from further emails.

Reporting Spam

If you suspect spam use, contact us immediately at abuse@surveytester.com.

Violence and Hate Speech

We remove content and may report to law enforcement if there is a genuine risk of harm or threat to public safety:

• Do not use the Services to threaten or attack others, incite violence, harassment, or property damage.
• Do not use the Services for hate speech or to promote or fund such acts.
• Do not use the Services to glorify or promote self-harm.

Responsibility

SurveyTester is operated by: